Conceptual Research on Mobile Government Service Quality and its Impact on Jordanian Citizen Satisfaction

International Journal of Business Society, Vol. 2, Issue 1
Dr. Ahmad Salih Mheidi AlnaserDr. Imad AlmualaDr. Motteh S. Alshibly
Mobile GovernmentService QualityCitizen Satisfaction
PDFRegular IssueDOI: 10.30566/ijo-bs/2018.2.2.3
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Abstract

The current research paper aims to identify the major dimensions of m-government adoption and its impact on citizen satisfaction. This paper will help in understanding the key issues surrounding mobile applications that may assist in the successful operation of m-government. A review of the literature covering these mobile government factors will be presented in the research. The article is conceptual in nature and provides a conceptual framework relating to the successful implementation of mobile government.

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Article Information

Article Details
Volume & IssueVol. 2, Iss. 1
Publication DateMar 1, 2018
Authors
Dr. Ahmad Salih Mheidi Alnaser
Dr. Imad Almuala
Dr. Motteh S. Alshibly
DOI
10.30566/ijo-bs/2018.2.2.3
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Conceptual Research on Mobile Government Service Quality and its Impact on Jordanian Citizen Satisfaction | International Journal of Business Society