IS THERE A RELATIONSHIP BETWEEN THE PSYCHOLOGICAL CONTRACT VIOLATION AND EMPLOYEES’ ABILITY TO SOCIAL ADJUSTMENT IN ORGANIZATIONS?

International Journal of Business Society, Vol. 2, Issue 6
Hager Mohamed Abou El Fadl Mostafa
Psychological contract violationPro-organization behaviorPro-social behaviorOrganizational citizenship behaviorSocial adjustment
PDFRegular IssueDOI: 10.30566/ijo-bs/2018.2105
2Volume
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Abstract

This study aims to investigate the impact of psychological contract violation on social adjustment. A random sample of customer service centers staff was selected in Telecommunication sector in Egypt. The researcher used the method of self-report to answer the survey and used the descriptive analytical method. The data was collected by surveying customer service employee’s opinions. Findings of the study showed a negative relationship between psychological contract violation and social adjustment for the selected sample. This research will be limited to the staff of the customer service centers of the telecommunications companies operating in the Egyptian market in 2017 as well as to test the relationships specified in the research model.

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Article Information

Article Details
Volume & IssueVol. 2, Iss. 6
Publication DateDec 27, 2018
Authors
Hager Mohamed Abou El Fadl Mostafa
DOI
10.30566/ijo-bs/2018.2105
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