Mohamed Juma Ma Lamrri; Dr. S. M. Ferdous Azam
Abstract: Libyan Bank’s sector has suffered from weaknesses in their role in society and their financial and non-financial performance, which created an escape of employees with complaints from banks. The employees and the clients refrain from depositing their money in these banks. Libyan commercial banks suffer from several problems in their bank’s performance, and this lack includes financial and non-financial aspects. Hence, this examination’s significant motivation was to approve and comprehend the effect of KM on OP in the Libyan commercial banking industry utilizing senior management support as the mediator. The Simple Random Sampling strategy is utilized to test the populace. In contrast, Partial Least Square – Structural Equation Modelling (PLS-SEM) is utilized to confirm the general research model and its structural model and measurement model’s integrity. The discoveries of this investigation are: (1) excellent KM positively affects OP; (2) KM has a hugely beneficial outcome on senior management support; and (3) senior management support positively affects OP. Hence, it is clear from the discoveries noted over that senior management support makes them intercede impact. It will likewise encourage the management in making and altering their institutional arrangements and rules concerning human asset enrolment, determination, preparation, and improvement.
[ FULL TEXT PDF 1-7 ] DOI: 10.30566/ijo-bs/2021.03.47