Mohammed Ali Ahmed Al-Sharafi; Shu Tong, Abdo Al-Barakani, Hamdan Gallab
Abstract: This paper investigates the influential role of internal factors on the automation of reforming state-owned enterprises (SOEs) and measures how it has two sides consequences to any company, especially those that belong to the public sector or own by governments.
Purpose: In our case, we have an important SOE side with a societal responsibility to the public, Yemen Telecom (YT). Therefore, in this study, we tried to meet the scientific theories related to our research; we tried to connect research hypotheses to the theories applied to touch the reality and be applicable.
Methods: In this study, we used empirical research by making an investigation by distributing a questionnaire amongst people who have a relationship with Yemen Telecom. Moreover, the methodology used in this study is Structural Equation Model (SEM) used in the current study as the statistical technique for the collected data.
Results: The results of this study indicate that training of staff (ToS) and Establishing Restructuring Department (ERD) have adverse effects on reconstructing telecom companies (RTC); also, RCH has a causality effect between Training of Staff (ToS) and RTC. Moreover, total quality management (TQM), Company size (SIZ), and resistance to change (RCH) has positive effects on RTC.
Conclusions: This study concluded that TQM, SIZ, RCH has an apparent impact on RTC, and RCH has a causality effect between ToS and RTC. Moreover, the study declares less significance between ToS, ERD, and RTC.
[ FULL TEXT PDF 1-14 ] DOI: 10.30566/ijo-bs/2022.02.79